Privacy Policy

This Privacy Policy explains how Chennai Adventure Team processes personal data in connection with its website, booking requests, and guided culinary and market tours in Chennai.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to legal limits, you may ask to access, correct, update, or delete personal data we hold about you, and you may object to or restrict certain processing where applicable. If we rely on your consent for a specific activity, you may withdraw that consent for future processing.

Available rights depend on the nature of the request and applicable law.
Requests

Making a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify your identity and to understand the scope of the request before responding.

Requests may require identity verification before we act on them.
Data Retention

Retention of Data

We retain personal data for as long as needed to handle inquiries, manage bookings, provide the requested experience, maintain business records, resolve disputes, and meet legal, tax, or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.

Records are kept only for the period needed for the stated purpose or legal compliance.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other suitable notice.

We may revise this policy when our practices, services, or legal obligations change.
01 · Collection

Data We Collect

We may process identifying details, contact information, booking preferences, group size, dietary information, payment-related records, meeting point details, and communications you send to us. We may also collect limited technical data such as device and browser information, log data, and cookie identifiers when you use the website.

The categories collected depend on booking, inquiry, and tour participation.
02 · Sources

Sources of Data

We receive data directly from you when you submit a request, make a booking, share dietary or route preferences, or contact us by website, email, or phone. We also obtain data from payment processing, website analytics, and system logs generated during normal use of the site.

Information comes from users, booking activity, and basic website operation.
03 · Cookies

Cookie Types

Our site may use essential cookies to support security and page functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies are used in a limited way and are not intended to identify you beyond what is needed for operation and analysis.

We use only standard cookie categories needed for operation and measurement.
04 · Controls

Cookie Controls

You may manage cookies through your browser controls and, where available, site preference tools. Blocking or deleting cookies may affect form handling, session continuity, and other features that rely on basic site functionality.

Browser settings can limit non-essential cookies, but some site functions may be affected.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, manage date and group requests, collect dietary information, confirm venue availability, arrange routes and tastings, process booking payments, coordinate meeting point check-ins, deliver guided tasting walks, provide post-tour recommendations, maintain records, secure our systems, and comply with legal obligations.

Processing is limited to booking, delivery, administration, and compliance.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, analytics, and record keeping. We may also share relevant booking details with venue or tasting partners involved in confirming availability and delivering the requested tour, subject to confidentiality and use limits.

Operational partners receive only the information needed for their role.
Privacy Office

Contact Information

Privacy email
Privacy phone
+91 81228 20242
Postal address
4, CIT Colony 1st Cross Street, chennai, IN, 600004
Privacy contact